Salesforce

Activity tracked back to Salesforce

If your OneMob account is connected to Salesforce, your activities will be tracked to the related Lead, Contact, Account and Opportunity objects in Salesforce. The table below will describe what activities are logged back to Salesforce. They will be logged as Tasks on the related Activities object.

Note: When creating a Direct Link from the OneMob Campaign, you must associate the Link to Lead, Contact or Opportunity in order for the activity to get tracked back to Salesforce. See where in this image.



Activities from OneMob to Salesforce:

Activity done in OneMob Link in Salesforce Email in Salesforce Opportunity in Salesforce
Link Created Direct Channel Created N/A Direct Channel Created
Email opened N/A Email opened N/A
Microsite viewed Microsite Viewed Microsite Viewed Microsite Viewed
Reply received Response Response Response
Button clicked Button Button Button
Content clicked Link Link Link
Image viewed Image Viewed Image Viewed Image Viewed
Document Viewed Document Viewed Document Viewed Document Viewed
Document Downloaded Document Downloaded Document Downloaded Document Downloaded
Video Watched Video Watched Video Watched Video Watched
Social Media link clicked Twitter, Facebook, LinkedIn, etc. Twitter, Facebook, LinkedIn, etc. Twitter, Facebook, LinkedIn, etc. link clicked

 

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